2. Make Invoicing Convenient

Make invoicing simple and convenient for your technicians and customers. Invoices can easily be sent via a mobile landscape service app and all you need is your customer’s email address. These invoices can be sent immediately after the job is completed. By using a mobile app, you eliminate the unnecessary steps of writing up a paper invoice, printing it, mailing it to your customer, and waiting for them to send back a check payment.

With a mobile landscape service app that also has payment processing software, like SAWIN, your customers can submit payments securely and at their convenience. Payments get deposited into your bank account 2-3 times faster, which improves cash flow.

Here are a few approaches to help you set up a seamless invoice system:

Invoicing a Flat Rate Once a Month

Do you maintain several properties on a larger scale? Consider invoicing a flat rate that is fair to your customer once a month. You’ll be able to set a higher rate to ensure you turn a profit no matter what type of maintenance or weather the month brings. Using automated field service software to charge a flat fee once a month is also less time spent on administrative tasks.

Keep in mind that with a flat-rate fee, it’s essential that you itemize what services your contract does and does not cover. If landscape service customers start asking for additional services on a regular basis, talk to them about an increase in price and develop a new contract with the added services that is more suitable to their needs.

Invoicing Once a Month for Multiple Visits

You can also invoice your customers once a month for any visits during that month. If you have a solid list of recurring clients and a healthy cash flow, this is a great way to send out your invoices. A landscape service app that has a batch invoicing feature allows you to track your jobs and send them all out in one monthly invoice.

By having all your charges for all your visits on a single invoice, you can drastically reduce your administrative time, keep track of paid and unpaid invoices, and easily monitor customer payments to ensure they pay on time.

4. Create Peace-of-Mind with Security

Landscape field service apps provide an extra level of security, whether in the field or online. With credit, debit, and ACH processing, you can accept payments for products and services anytime, anywhere, with in-person mobile payments, online payment forms, and over-the-phone payments with your back office.

Invoices that are emailed to the customer by the technician, will contain a secure payment portal for customers to submit payments. The online payment portal allows customers to enter credit card and checking account information privately. This provides a sense of confidence for your customers that your landscape service business handles and processes payments securely.